AppleCare+ extends iPhone cover to two years, adds battery service below 80% capacity, and covers accidental damage for a service fee — AED 99 for screen or back-glass damage and AED 349 for other damage. It's worth it if you drop phones, or own a model with expensive repairs.
A cracked screen on a new Pro iPhone is one of the most expensive repairs in consumer electronics. AppleCare+ turns that cost into a fixed fee. Here's how the UAE plan works.
What AppleCare+ adds
- Hardware cover extended from one year to two (or monthly, for as long as you pay, where offered).
- Battery service if capacity falls below 80% of the original.
- Accidental damage cover, including liquid, for a fixed service fee per incident.
- Priority access to Apple experts by chat or phone.
- Express Replacement for many faults, so you aren't without a phone.
Service fees in the UAE
Fees as published by e& and reported by Gulf News for current iPhones. Apple can change fees, so confirm on apple.com/ae before buying. The plan price itself varies by model; for example, Gulf News reports two-year cover for iPhone Duo at about AED 1,349.
| Type of damage | Service fee |
|---|---|
| Screen or back glass | AED 99 |
| Other accidental damage | AED 349 |
| Manufacturing defect | No charge |
| Battery below 80% capacity | No charge |
What it doesn't cover
- Loss or theft — the UAE terms we reviewed exclude lost or stolen devices.
- Cosmetic damage that doesn't affect function.
- Intentional damage, or damage from unauthorised repairs.
- Damage from before you bought the plan, if you added it later.
How and when to buy
- Buy with the iPhone from Apple, or through e& and other participating resellers.
- If you skipped it at checkout, you can usually add it within a limited window after purchase from Settings › General › AppleCare & Warranty — the phone may need an inspection.
- The plan is valid in the UAE only, and can be transferred once if you sell the phone.
Is it worth it?
| You… | Recommendation |
|---|---|
| Drop your phone more than once a year | Yes |
| Own iPhone Duo or a Pro Max | Yes — repairs are expensive |
| Keep phones three years or more | Probably — battery service helps |
| Use a rugged case and upgrade every year | Probably not |
| Already have device insurance through your bank or card | Check that cover first |
Frequently asked questions
Does AppleCare+ in the UAE cover theft and loss?
The UAE AppleCare+ terms we reviewed exclude lost or stolen devices. Check apple.com/ae for any newer plan with theft and loss.
How many accidental damage claims can I make?
Plan terms set the limit. Older UAE terms allowed two incidents per plan; Apple's newer plans allow more. Check your plan confirmation.
Can I cancel AppleCare+?
Yes. Single-payment plans cancelled within 30 days are fully refunded, less any benefits used; after that you get a pro-rata refund.
Sources
- Apple Legal: AppleCare+ terms for the UAE
- Apple: AppleCare
- e&: AppleCare+ for iPhone
- Gulf News: iPhone Duo and the real cost of owning one
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