iPhone Resources · Warranty & repair

Warranty & repair

What voids an iPhone warranty? Third-party repairs, liquid, jailbreaks and more

Which actions can cost you Apple warranty cover: unauthorised repairs, non-genuine parts, liquid damage, opening the phone and altered serial numbers.

Short answer

Accessories, screen protectors and software updates don't void your warranty. Damage from unauthorised repairs, non-genuine parts, liquid or physical abuse isn't covered, and Apple can refuse service on parts of the phone affected by it.

'Will this void my warranty?' is one of the most common iPhone questions. The honest answer is that Apple rarely voids a whole warranty — instead, it declines to cover damage caused by certain things.

Things that don't affect your warranty

  • Cases, screen protectors and skins.
  • Non-Apple chargers and cables, unless they physically damage the phone.
  • Installing iOS updates or betas (though beta software isn't supported).
  • Battery service or repairs by Apple or an Apple Authorised Service Provider.

Things that can cost you cover

ActionEffect
Repair by an unauthorised shopDamage caused by the repair isn't covered; Apple may decline to work on affected parts.
Non-genuine screen, battery or cameraShown as 'Unknown Part' in Settings; related faults won't be covered.
Liquid exposureTreated as accidental damage.
Drops and pressure damageAccidental damage — paid repair without AppleCare+.
Altered or removed serial numberThe phone isn't eligible for service.
Opening the phone yourselfDamage you cause isn't covered.

What about Self Service Repair?

Apple's Self Service Repair programme supplies genuine parts and tools. Using them doesn't by itself void the warranty, but any damage you cause during the repair isn't covered. Self Service Repair availability varies by country.

Before using an independent repair shop

  1. Check whether the phone is still under warranty or AppleCare+ — the repair may be free.
  2. Ask whether the shop uses genuine Apple parts.
  3. Ask for a written warranty on the repair.
  4. Check Settings › General › About › Parts and Service History afterwards.

Frequently asked questions

Does a screen protector void my iPhone warranty?

No.

Does jailbreaking void the warranty?

Apple can decline service for problems caused by unauthorised software modification.

Will a third-party screen void my warranty?

Faults linked to the non-genuine part won't be covered, and Apple may decline repairs on affected parts.

Sources

Find Next Phone is an independent retailer. Apple, iPhone and iOS are trademarks of Apple Inc. Illustrations are our own and are not Apple product images.

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