Short answer
A green line with no physical or liquid damage can be a covered defect while you are in warranty. Check your coverage on Apple's site, get a written diagnosis and compare it with authorised and independent repair quotes.
Green lines bring two questions: who pays, and who should fix it? The answer depends on your coverage, the age of the phone and whether it has any damage.
Step 1: check your coverage
- Open Settings › General › About and note the serial number.
- Visit Apple's Check Coverage page and enter the serial number.
- Note whether you have limited warranty, AppleCare+ or neither, and the expiry date.
- Book a diagnosis through Apple Support or an authorised provider.
What is typically covered
| Situation | Typical outcome |
|---|---|
| Green line, no damage, within warranty | May be repaired as a defect — Apple decides after inspection |
| Green line after a drop, within AppleCare+ | Covered for a service fee |
| Green line after liquid damage | Usually not covered by standard warranty |
| Out of warranty, no AppleCare+ | Paid display repair |
| Previous third-party screen fitted | May affect Apple's willingness to repair; ask first |
Apple vs authorised vs independent repair
| Option | Pros | Watch out for |
|---|---|---|
| Apple Store or Apple Authorised Service Provider | Genuine parts and tools, warranty on the repair | Higher price, may need an appointment |
| Independent shop | Often cheaper and quicker | Part quality varies; True Tone or Face ID may stop working |
| Repair after trade-in or sale | Avoid fixing an old phone | Value is lower when the phone is faulty |
Questions to ask before paying
- Is this a genuine Apple display, an OEM part or an aftermarket copy?
- Will True Tone, ProMotion and Face ID still work?
- What warranty do you give on the repair and the screen?
- Is the price fixed, or can it change after opening the phone?
- Will you wipe the phone, or can I back up first?
Frequently asked questions
How much does a green line repair cost?
It depends on the model and who repairs it. Always ask for a written quote including parts and labour.
Is Apple's repair warrantied?
Apple provides a warranty on service work. Ask the provider for the exact terms.
Sources
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