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Warranty & repair

Warranty on a used or refurbished iPhone: what to expect in the UAE

How warranty works on a used, refurbished or certified used iPhone in the UAE: remaining Apple cover, seller warranty, what to ask and what's in writing.

Short answer

A used iPhone keeps any remaining Apple warranty, but most are past the first year. The protection that matters is the seller's own written warranty. Find Next Phone's certified used iPhones come with twelve months of cover.

Buying used is one of the smartest ways to get a Pro iPhone — as long as you know who stands behind it if something goes wrong.

Three kinds of cover

TypeWho provides itTypical length
Remaining Apple warrantyAppleWhatever's left of the first year
Remaining AppleCare+Apple (transferred once)Whatever's left of the plan
Seller warrantyThe retailerVaries — ask for it in writing

Questions to ask the seller

  • How long is the warranty, and is it on the invoice?
  • What does it cover — battery, display, Face ID, charging?
  • Is the repair done in-house, or will I need to visit Apple?
  • Have any parts been replaced, and are they genuine?
  • What's the battery health, and is there a minimum guaranteed?

The Find Next Phone standard

  • Twelve-month warranty on every certified used iPhone.
  • Minimum 85% battery health, clearly disclosed.
  • A 40-point inspection covering display, battery, cameras, Face ID, audio and connectivity.
  • Unlocked, with Activation Lock removed.

Red flags

  • No invoice, or a handwritten one without the IMEI.
  • 'Unknown Part' messages in Settings.
  • Activation Lock still on, or the seller won't show Settings.
  • A warranty that's verbal only.

Frequently asked questions

Does a refurbished iPhone have Apple warranty?

Apple Certified Refurbished iPhones do. Other refurbished phones only keep what's left of the original warranty, plus the seller's own cover.

Can I buy AppleCare+ for a used iPhone?

Generally, AppleCare+ must be bought within a set period after the original purchase, so most used phones aren't eligible.

Sources

Find Next Phone is an independent retailer. Apple, iPhone and iOS are trademarks of Apple Inc. Illustrations are our own and are not Apple product images.

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