Privacy policy

Information we collect

• Contact and delivery details supplied in order or trade-in forms.
• Selected products, device condition answers, quote and order references.
• Technical and usage information needed for security, reliability and aggregated website analytics.
• Messages and evidence supplied for support, returns or warranty claims.

How information is used

• To respond, confirm stock, deliver an order and provide after-sales support.
• To prevent fraud, protect the service and comply with lawful obligations.
• To measure site performance and improve conversion using aggregated analytics.
• We do not sell customer contact information or use it for unrelated marketing without an appropriate basis or consent.

Storage and sharing

Information may be handled by hosting, communications, delivery and payment providers only as needed for their service. Records are retained only for operational, warranty, accounting, dispute and legal requirements, then deleted or anonymised where practical.

Your choices

Contact privacy@findnextphone.com to ask about access, correction or deletion, subject to identity checks and records we must retain. Never include an Apple Account password, device passcode or full payment-card details in a message or trade-in form.